Publisher Terms
and Conditions
These Publisher Terms and Conditions (“Agreement”)
is entered into by and between the registered applicant as set forth on the
electronic application (“Publisher”) and InsideResponse, LLC
(“InsideResponse”). InsideResponse reserves the right to make changes to this
Agreement at any time and without notice. The latest Agreement will be posted
on InsideResponse Publisher’s Platform and/or at InsideResponse
Publisher Terms of Service
. Publisher’s continued use of the Advertising
Services after such posting shall constitute its consent to such modification.
If Publisher does not agree to this Agreement in its entirety, or any
subsequent modifications, the Publisher is not authorized to access any
Advertising Services offered by InsideResponse.
1.
Definitions
. In addition
to capitalized terms defined elsewhere in this Agreement, in this Agreement:
1.1.
“Ad” means a third-party individual advertisement provided through
the Advertising Service.
1.2.
“Advertiser” means a company with whom InsideResponse has a direct
relationship to provide Advertising Services.
1.3.
“Advertising Services” means the services offered by InsideResponse
which may include the placement of Ads on the Sites, operation of
InsuranceClicks Platform, or the transfer of Calls or Leads from Publisher to
Advertiser as set forth on the applicable Insertion Order.
1.4.
“Affiliate” means a third party under written contract with
Publishers to provide services required by Publisher pursuant to this Agreement
and an applicable Insertion Order.
1.5.
“Call” means a telephone communication between an End User to or
from Publisher, InsideResponse or an Advertiser in which the End User has affirmatively
expressed an interest in being connected by phone to Advertiser for the purpose
of obtaining relevant products or services; or that is successfully transferred
from Publisher to Advertiser and continues with Advertiser for a pre-agreed number
of seconds following such transfer as set forth in an applicable Insertion Order.
1.6.
“Click” means an End User that is redirected to the URL
provided in an Ad after clicking on that Ad while visiting a Site.
1.7.
“Confidential Information”
means information disclosed by (or on behalf of) one party to the other party
under this Agreement including this Agreement that is marked as confidential, a
trade secret or would otherwise be considered confidential under the
circumstances in which it is presented within the industry including but not
limited to this Agreement, an applicable Insertion Order, consumer data or
advertiser data. It does not include information that (a) the recipient demonstrable
shows was already known by recipient; (b) that becomes public through no fault
of the recipient; (c) that was independently developed by the recipient without
use of Confidential Information; or (d) that was lawfully given to the
recipient by a third party without violating a confidentiality obligation of
such third party.
1.8.
“End Users” means individual human end user of a Site.
1.9.
“Guidelines” means any guidelines and technical protocols
applicable to the Advertising Services as provided by an Advertiser or InsideResponse
to Publisher from time to time, in writing or by posting in the InsuranceClicks
Platform.
1.10.
“Insertion Order” (hereinafter “IO) means a supplemental agreement
under which Publisher will deliver advertisements to End Users for and on
behalf of InsideResponse and/or an Advertiser. Each IO shall constitute a
separate contract between the Parties, which contract shall be deemed to
incorporate and include the terms and conditions set forth in this Agreement
without further reference. For the purposes of each such contract, the term
“Agreement” shall refer both to the terms and conditions set forth herein and
the additional terms and conditions set forth in the applicable IO. Each IO
shall specify: (i) the campaign start date; (ii) the type(s) of inventory to be
delivered (e.g., Call, Lead or Click); (iii) the lead type whether shared or
exclusive (if applicable); and (iv) the price(s) for such inventory or if it is
a bid. Other items that may be included are: reporting requirements, any
special ad delivery scheduling and/or ad placement requirements.
1.11.
“InsuranceClicks Platform” means the proprietary software and
resulting platform designed and utilized by the InsideResponse system,
including but not limited to the affiliate tracking platform, through which the
Advertising Services are offered.
1.12.
“Intellectual Property Rights” means all copyrights, moral rights,
patent rights, trade marks, rights in or relating to Confidential Information
and any other intellectual property or similar rights (registered or
unregistered) throughout the world.
1.13.
“Lead” me
ans delivery of valid consumer contact and
other information requested by Advertiser or InsideResponse as set forth in an
applicable IO. To be a Valid Lead, any phone numbers included in such lead
shall have been collected and distributed in compliance with all TCPA requirements
including, but not limited to, affirmative written consent by End Users visiting
Sites, who have demonstrated the intent of requesting to receive information
about applicable products and services by and through a phone call from a
listed advertiser or InsideResponse.
1.14.
“Publisher Content” means any content served to End Users of the
Sites that which content is not provided by InsideResponse.
1.15.
“Publisher Marks” means the
Publisher’s trade names, trademarks, service marks, logos and other distinctive
brand features.
1.16.
“Results” means an Ad or set
of Ads delivered by InsideResponse in response to an electronic Request from a Site.
1.17.
“Results Page” means a web page that contains Results as sent by
InsideResponse.
1.18.
“Request” means an electronic request from Publisher to InsideResponse
for Ads to display on a Results Page.
1.19.
“Site” means the URL and resulting website(s) owned or controlled
by Publisher as set forth on Exhibit B to this Agreement and any
amendment thereto, submitted and approved for use in writing by InsideResponse.
All Sites, other than Sites listed on Exhibit B, including Publisher
affiliate sites are subject to prior approval by InsideResponse and must be
included in Exhibit B as an amendment without further signatory to this
Agreement prior to use.
1.20.
“TCPA” means the Telephone Consumer Protection Act, 42 USC 227,
and the FCC’s Implementing Rules and Regulations including, without limitation,
47 CFR 64.200 (together the “TCPA”).
2.
Publisher
License and Service.
2.1.
InsideResponse grants Publisher a revocable, nontransferable,
non-sublicensable, non-exclusive limited license to use: (i) the Ads and creative
assets of the Advertising Services provided to Publisher via the
InsuranceClicks Platform or via email; and (ii) InsideResponse’s
InsuranceClicks Platform and tracking system, as well as any data, reports,
information or analysis arising out of such use solely for the purpose of the
Advertising Services subject to this Agreement.
2.2.
During the Term, InsideResponse will make available and may implement
and maintain the Ads on any or all of the Sites directly. InsideResponse will,
upon receiving a Request sent in compliance with this Agreement, provide
Results when available. Publisher will then display the Results on Publisher’s
Site.
2.3.
Publisher agrees to place the Ads and advertising links, including
the landing page and creative, ad tags, ad copy, and/or HTML, “Subject” and
“From” lines, the CAN-SPAM disclosures, and any other disclosures provided
therein, on or in Publisher’s media and Sites exactly as it appears or as
provided to the Publisher via the InsuranceClicks Platform or via email.
Publisher may not alter the Ads in any manner, including resizing of Ads,
without written approval from InsideResponse. Publisher agrees to perform its
services in full compliance with all applicable laws, rules and regulations
governing the method of syndication. To the extent Publisher wishes to use its
own campaign materials, Publisher may submit the materials to InsideResponse.
Only if Publisher receives written approval by InsideResponse may it use its
own campaign materials. Publisher may not change the approved creatives an any
manner after approval. Failure to use Ads or the Advertising Services as
provided by Inside Response, unless approved in writing by InsideResponse, may
result in non-payment for any action derived from such failure as well as
suspension of Publisher account on the InsuranceClicks Platform and potential
termination of agreement in the sole discretion of InsideResponse.
2.4.
Publisher will ensure that it (a) is the technical and editorial
decision maker in relation to each page, including Results Pages, on which the Advertising
Services are implemented; and (b) has control over the way in which the Advertising
Services are implemented on each of those pages.
2.5.
Publisher will ensure that the Advertising Services are
implemented and maintained in accordance with Guidelines; as may be updated in
writing by InsideResponse from time to time which may be provided via email or
the InsuranceClicks Platform. Publisher shall not attempt to alter, modify,
eliminate, conceal or otherwise render inoperable or ineffective the creative
assets, tags, source codes, links, pixels, modules or other data provided by
InsideResponse that allows Inside
Response to measure Ad performance. Publisher shall not
engage in any of the prohibited activities outlined in Exhibit A
attached hereto (“Prohibited Activities”).
2.6.
Additional Sites and Affiliate Sites. Publisher may only utilize the
InsuranceClicks Platform in connection with (i) the Sites, (ii) additional Sites
approved by InsideResponse in writing, and (iii) websites of affiliates of Publisher
approved by InsideResponse in writing (“Approved Affiliates”), which shall hereafter
be collectively referred to as “Sites” for all purposes hereunder. Approvals
required hereunder may be communicated via email. Publisher shall be
responsible and liable for all actions of Approved Affiliates, including
compliance with the material terms of this Agreement and all applicable laws,
rules and regulations. InsideResponse reserves the right to refuse or take down
any Ads or refuse to permit Ads to be placed on any Site in its sole
discretion. InsideResponse shall provide Publisher notice of approval and
removal of Ads or Sites in a timely manner. In the event of material changes
(including, without limitation, to the theme, content or third party material
appearing on a Site), InsideResponse may withdraw approval of any Site at any
time in its sole discretion.
2.7.
Publisher may be granted limited access to its tracking account
through the InsuranceClicks Platform. Publisher shall not attempt to reverse
engineer, decompile, disassemble or otherwise gain access to any other data or
tracking account or use tracking for any other purpose. Publisher agrees that
InsideResponse shall be entitled to injunctive relief precluding Publisher from
taking or continuing any action or conduct in violation of this provision, to
be issued by any court of competent jurisdiction upon a showing of any such
violation by Publisher without posting bond or demonstration of monetary
damages.
2.8.
Publisher will ensure that at all times during the applicable
Term, it has a legally sufficient, clearly labeled and easily accessible
privacy policy relating to the Sites and that this privacy policy: (a) permits
Publisher to utilize End User data, such as email address, and any other data
collected for performance of obligations under this Agreement; and (b) clearly
discloses to End Users that third parties may be placing and reading cookies,
web beacons or similar technologies on End Users’ computer to collect
information in the course of advertising being served on the Sites; and (c)
includes instructions notifying End Users’ options for cookie or web beacon management
through End User’s browser.
2.9.
Ownership. InsideResponse owns all rights, title and interest to
all materials on its InsuranceClicks Platform including but not limited to: (i)
all links and user data collected and derived through the activities of
Publisher pursuant to this Agreement, as well as; (ii) the Advertising
Service’s software, applications, data, methods of doing business or any
elements thereof, or; (iii) any content provided or submitted by Publisher for
approval by InsideResponse, including the Ads and other campaign assets.
2.10.
Security and Use of Direct and Derived Data. Publisher may have
access to data collected through its Site pertaining to Advertisers and/or End
Users. Such Data must be secured using industry standard safeguards; including
but not limited to, limiting access to such data solely to Publisher’s
employees who are directly involved in using the Advertising Services and such use
shall be limited to Publisher Advertising Services only. Such End User
information is confidential and may not be disclosed by Publisher. Publisher
agrees not to reproduce, disseminate, sell, distribute or commercially exploit
any such proprietary information in any manner. Any data derived during
Publisher’s use of the Advertising Service is the sole property of
InsideResponse. InsideResponse may opt to share data derived from the
Advertising Services with Publisher to help Publisher optimize the quality of
leads or to otherwise improve the quality, functionality and mutual
profitability of the activites of the Publisher and InsideResponse under this
Agreement. Publisher may use general aggregate data generated by Publisher’s
use of the Advertising Services for any business purpose provided that (1) it
complies with its posted privacy policy and (2) it does not disclose data that
describes or reflects the performance of the Advertising Services to third
parties except legal, financial and other advisors who have an obligation of
confidentiality covering such data.
2.11.
Medicare Compliance. Publisher represents and warrants that it
will not explicitly or intentionally generate Medicare Advantage traffic or
leads or otherwise utilize Medicare Advantage ad creative (“Medicare Advantage
Ad Creative”) without express written approval of the specific creative (e.g.,
advertisement, landing page, social media, etc.) from the Company. Medicare
Advantage Ad Creative is any advertisement or site copy referring to Medicare
Advantage or describing the attributes or benefits of the Medicare Advantage
product as offered by insurance carriers through the Center for Medicare and
Medicaid Services (CMS) even if Medicare Advantage is never referred to
specifically. If Publisher violates this representation, the Company shall not
pay for such leads generated from such creative. If Publisher cannot identify
the specific leads in question stemming from a discovered ad in violation, the
Company shall not be obligated to pay for any leads generated from the
Publisher in the last 30 days. If the Company has already paid for the leads in
question, Publisher shall issue a credit on the next invoice or shall pay the
Company the balance owed. This shall be at the Company's discretion.
Furthermore, Publisher could be held liable for any fines or damages sustained
by Company or its clients resulting from any CMS violations made as a result of
Publisher’s actions or failure to comply with this paragraph.
2.12.
E-mail Campaigns. To the extent Publisher is sending commercial
email advertisements on behalf of InsideResponse or an Advertiser through
InsideResponse, it must adhere to the following compliance protocols:
(a) Publisher shall
comply with all applicable state and federal laws, rules and regulations
governing privacy and the transmission of commercial email, including without
limitation the CAN-SPAM Act of 2003 and the California Business and Professions
Code and all rules and regulations promulgated thereunder; and shall comply
with all applicable international laws, rules and regulations governing privacy
and the transmission of commercial email, including without limitation the Canadian
Anti-Spam Law (CASL) and the General Data Protection Regulation (GDPR) and all
rules and regulations promulgated thereunder.
(b) Publisher sending
campaigns via e-mail must have the consent of the consumer to send such e-mail,
and maintain records evidencing such consent for a minimum of three (3) years,
including without limitation: (1) the consumer’s opt-in date; (2) the
consumer’s opt-in IP address; (3) the registration source; (4) consumer’s first
and last name; (5) consumer’s mailing address (if collected); (6) consumer’s
e-mail address; (7) the posted Privacy Policy of the source website at the time
consumer data was collected; and (8) any other information collected, and provide
any such records to InsideResponse, within one (1) business day of the request
therefore.
(c) Publisher is
responsible for knowing the source of its e-mail list. E-mail addresses may not
be obtained through the use of a campaign for random generation of e-mail
addresses, and/or “scraping” websites or online services. Publishers must have
full opt-in data for all recipients in its database.
(d) Publishers must
use InsideResponse’s approved “From” and “Subject” lines if provided.
(e) Publisher e-mail
may not include falsification of header information, false registrations for
domain accounts, e-mail accounts, or IP addresses used in connection with
e-mail ads, and retransmissions of an e-mail ad for the purpose of concealing
its origin. All sending domains must be accurately and openly registered to
Publisher or Publisher must post name, address and suppression link in the
footer of the email. Publisher must identify the opt-in email list or database
owner in the “From” line of each email sent in performance of this Agreement. Publisher
and/or their e-mail delivery providers are prohibited from relaying or
retransmitting e-mails from a computer or computer network that was accessed
without authorization.
(f) The “To” line must
contain the consumer’s e-mail address, “Undisclosed,” or left blank.
(g) Only approved
up-to-date Advertisements provided may be used. Publishers may use their own
“Subject” lines, content, creative, text copy, “Subject” and “From” lines so
long as Inside Response previously expressly approved the same in writing.
(h) Messages
containing advertisements or solicitations must identify themselves, as such,
and do so by “clear and conspicuous” means.
(i) Publisher must
include at a minimum a text footer in each e-mail which displays the physical
address and unsubscribe mechanism of the Publisher as required by the CAN-SPAM
Act of 2003 and other laws and regulations. The unsubscribe mechanism must
remain in operation for thirty (30) days from the date of the original e-mail
transmission belonging to Publisher in addition to that provided by
InsideResponse or its Advertiser.
(j) All unsubscribe
requests must be adhered to within ten (10) business days from their receipt. Publishers
may not sell or transfer an e-mail address once someone has opted out of
receiving future communications, whether from the Advertiser, Publishers or
globally. Publisher will not circumscribe, circumvent or undermine an End
User’s intent to effectively unsubscribe from the Publisher’s opt-in email
database.
(k) Publisher will not
intentionally distribute any unsolicited email marketing campaigns. Publisher
will only send email marketing campaigns and Ads to Publisher’s opt-in email
database.
(l) Publisher will
ensure the WHOIS contact information for sending domains in performance of this
Agreement are complete, valid and accurate. Publisher will not use WHOIS Guard
or any similar technology which masks the identity of the sender of the
commercial email marketing campaigns in performance of this Agreement.
(m) Publisher agrees
that prior to mailing any campaign, it will download the most recent
suppression file(s) for any particular campaign, and for that campaign, it will
suppress all e-mail addresses within its database that are found on such list. In
addition, for any campaigns that include a domain suppression list, Publisher
agrees that prior to mailing the campaign, it will download the most recent
domain suppression list for any particular campaign and for that campaign and
will suppress all domains within its database found on such list. Publishers
agrees that it will download and remove the domains located on the FCC's
wireless domain names list
http://www.fcc.gov/cgb/policy/DomainNameDownload.html from all current data
used in all mailings. Publisher further warrants that any new data that it
acquires, regardless of its source, will be run against the FCC's wireless
domain names list, and that domain names contained therein will be removed
before sending any mailings.
3.
TCPA Policy
and Compliance Obligations.
3.1.
TCPA Compliance. Leads and/or Calls providing telephone or cell
phone numbers shall meet the following requirements:
(a)
Leads shall be obtained only from individuals who have solely and
specifically indicated their interest in obtaining a quote for or information
about the type of products and/or services set forth in the applicable Ad.
(b)
Leads shall be collected only after notification is provided to
the End User that (i) the information is being collected for the purpose of
providing product and/or service quotes, and (ii) the End User may be contacted
by third party advertisers in the specific field that the End User is interested
in, and who are identified on or in connection with the collection of the Lead.
(c)
Leads shall be collected in compliance with all applicable laws,
rules, regulations, and/or regulatory guidance (“Applicable Laws”) including,
but not limited to, TCPA the Do Not Call Implementation Act (15 U.S.C. §§ 6101
-6155), and the Controlling the Assault of Non-Solicited Pornography and
Marketing “CAN-SPAM” Act of 2003) and in a manner that will authorize an
Advertiser or its agents to call the End User’s telephone number as set forth in
the Lead for the purpose of selling Advertiser’s products and/or services, through
the use of an automatic telephone dialing system, and/or send SMS messages to
any mobile telephone number provided in a Lead, and/or send electronic mail to
any e-mail address provided in a Lead. Publisher shall make no representation
as to Advertiser’s compliance with state registration requirements for
telemarketers or state Do Not Call regimes that do not provide an exception for
calls requested by an End User.
(d)
Lead Data shall be collected only from individuals who have
provided their express written consent prior to the collection. Upon request by
InsideResponse, Publisher shall promptly provide proof of each Lead’s written
consent, which shall include:
(i)
images of the notification and consent language appearing on
sources from which the Lead was solicited and/or collected;
(ii)
the IP address of the source of any Lead that was solicited or
collected via a website; and
(iii)
a date and time stamp indicating when the Lead was collected.
(e)
Upon approval of consent language, Publisher shall not make
changes to the same including location of the consent language or manner of
collection of end user acceptance without notification and further approval by
InsideResponse. Change of the language or location of the consent language
shall be a material breach of the Agreement and may result in termination and
non-payment to Publisher of any fees associated therewith.
(f)
Publisher shall create and
maintain record keeping systems sufficient to conclusively establish that the
prior written consent as required by the Applicable Law was obtained. Such
records of consent shall be maintained by Publisher in a reasonably accessible
location, for not less than five (5) years.
(g)
No Call or Lead or portion thereof shall be provided to or through
Inside Response that does not meet or exceed each of the criteria in this Section
3.
3.2.
Third Party Compliance. Publisher will not allow any use of or
access to the Ads provided by Inside Response through any Site that is not in
compliance with the terms of this Agreement or InsideResponse has not provided
prior written authorization. Publisher will use commercially reasonable efforts
to monitor for any such access or use and will, if any such access or use is
detected, take all reasonable steps requested by InsideResponse to disable
access or use. If Publisher is not in compliance with this Agreement at any
time, InsideResponse may, upon notice to Publisher, suspend provision of all
(or any part of) the Advertising Services until Publisher implements adequate
corrective modifications as reasonably required and determined by InsideResponse.
4.
Changes
and Modifications.
4.1.
By InsideResponse. If InsideResponse or Advertiser modifies the
Guidelines and the modification requires action by Publisher, Publisher will
take the necessary action no later than ten (10) days from receipt of notice
from InsideResponse. Any modifications to the Guidelines will be generally
applied to inside Response’s similarly situated customers in the same region
who are using the specific service or services impacted by the modification.
4.2.
By Publisher. Publisher will provide InsideResponse with at least fifteen
(15) days prior notice of any change in code or serving technology that could
reasonably be expected to affect the delivery or display of any Results.
5.
Intellectual
Property.
5.1.
As between InsideResponse and Publisher, InsideResponse owns all
right, title and interest in InsuranceClicks Platform and Ads set forth thereon
or provided thereby including future developments and enhancements. Aside from
the license granted herein, InsideResponse does not grant Publisher any other
license, express or implied, and InsideResponse reserves all rights not
expressly granted hereunder, including the right to continually evolve the InsuranceClicks
Platform and all related technologies. Publisher will not reproduce,
distribute, modify, prepare derivative works of, translate, reverse engineer,
reverse compile or disassemble the InsuranceClicks Platform or any portion
thereof. Under no circumstances may Publisher use the InsuranceClicks Platform
for any purpose other than as expressly permitted hereby. Except to the extent
expressly stated otherwise in this Agreement, neither party will acquire any
right, title or interest in any Intellectual Property Rights belonging to the
other party, or to the other party’s licensors.
5.2.
Publisher Marks. InsideResponse may include Publisher Marks in
customer lists with Publisher’s prior written consent. InsideResponse will
provide Publisher with a sample of any such usage upon request.
6.
Reporting
and Payment.
6.1.
Reporting. InsideResponse may provide access to an online
reporting interface through the InsuranceClicks Platform. Publisher
acknowledges that all data in the InsuranceClicks Platform is initially
preliminary and may change as each month is closed out and as such may not be
used for any billing purposes. InsideResponse will provide Publisher, final
reporting via electronic transmission through the InsuranceClicks Platform or
otherwise agreed upon by and between the parties, on or before fifteen (15) days
after the end of each month for the month immediately preceding the report. Publisher
shall have three (3) days after reporting is provided to dispute InsideResponse
reporting after which the reporting shall be conclusive and final with no
further disputes by either party.
6.2.
Fees. The fee payable for any Click, Call or Lead or other
advertising unit shall be as set forth in an applicable Insertion Order or on InsuranceClicks
Platform. Fees may vary by geography, time and day, and other factors related
to the End User. The calculation of fees shall be based on the verified data
provided by InsideResponse, which may be filtered to exclude invalid queries,
impressions, clicks or other actions, and InsideResponse will provide Publisher
with the verified data for each month concurrently with transmittal of the
reporting.
6.3.
Fraud. InsideResponse may, but is not required to, monitor traffic
for fraud. If fraud is detected,
Publisher’s account will be made inactive pending further investigation. Fraudulent traffic includes, but is not
limited to: (i) click-through or conversion rates that are much higher than
industry averages and where solid justification for such higher click-through
or conversion rates is not evident to the reasonable satisfaction of
InsideResponse; (ii) click or lead generation Advertising Services which generate
clicks or leads with no indication by website traffic that it can sustain the
clicks or leads reported; (iii) fraudulent leads as determined and reported by
Advertisers; (iv) use of any incentives to procure clicks or leads; and (v)
leads obtained other than through intended consumer action without prior
written approval of InsideResponse and use of fake redirects, automated
software, proxy servers and/or other mechanisms deemed fraudulent by
InsideResponse to generate conversions from the Advertising Services.
6.4.
Penalties. If Publisher fraudulently adds leads or clicks or
inflates leads or clicks by fraudulent traffic generation (such as
pre-population of forms or mechanisms not approved by InsideResponse or use of
websites in co-registration campaigns, sequential promotion or registration
sites), unless approved by InsideResponse, as determined solely by
InsideResponse, Publisher will forfeit its entire commission for all Advertising
Services and its account will be terminated.
In addition, in the event that Publisher has already received payment
for fraudulent activities, InsideResponse reserves the right to seek credit or
remedy from future earnings or to demand and seek reimbursement from Publisher.
6.5.
Payment. All payments hereunder will be made in US dollars and
will be payable to Publisher as set forth on the applicable Insertion Order or
if no time is provided on the applicable Insertion Order, within thirty (30) days
following the receipt of an invoice, less any taxes required to be withheld
under applicable law, provided that InsideResponse may, in its discretion,
withhold payments until such time as the Advertiser has paid InsideResponse for
any Advertising Services. InsideResponse
reserves the right to reduce any payments owed to Publisher at any time, as a
consequence of any offsets taken by Advertisers for invalid traffic,
conversions, technical errors, tracking discrepancies and the like. If no further payments are due to Publisher,
Publisher shall pay back these amounts within fifteen (15) days of receipt of
invoice for the offset amount.
InsideResponse shall compile, calculate, and electronically deliver data
required to determine Publisher’s billing and compensation. Any questions or disputes regarding the data
or payout provided by InsideResponse, must be submitted by Publisher in writing
within three (3) business days of receipt of final numbers, or the information
will be deemed accurate and accepted as such by Publisher. InsideResponse will not pay for any traffic
that occurs before Advertising Services are initiated, or after the Advertising
Services terminate. Invoices submitted
to InsideResponse and payments made to Publisher shall be based on the Fees as
reported by InsideResponse and the InsuranceClicks Platform. InsideResponse will not be responsible to
compensate Publisher for Fees that are not recorded due to Publisher’s
error. InsideResponse will require a
Publisher to provide a W-9, and such similar information, as a condition of
payment.
6.6.
Taxes. Each party
is responsible for paying all applicable
taxes, including sales, use or other taxes, duties, tariffs, etc. applicable to
any revenue received by such party as a result of the Advertising Services
.
7.
Warranties;
Disclaimers.
7.1.
Warranties. Each party warrants that (a) it has full power and
authority to enter into this Agreement; and (b) entering into or performing
under this Agreement will not violate any agreement or intellectual property
rights of a third party.
7.2.
Publisher Warranties. In addition to 7.1 Publisher
represents and warrants: (i) all marketing undertaken by Publisher or any
Approved Affiliates is in conformity with all applicable laws, rules and
regulations governing the same and in full compliance with protocols set forth
in sections 2 and 3 set forth above; transference of consumer data includes the
right to Email, SMS or telemarketing, and the same has been collected with
express written consent in compliance with all applicable laws, rules,
regulations, and/or regulatory guidance (“Applicable Laws”) including, but not
limited to, CAN-SPAM ACT, TCPA , the Do Not Call Implementation Act (15 U.S.C.
§§ 6101 -6155) and in a manner that will authorize an InsideResponse or its
agents or clients to email, text or call the End User’s telephone number as set
forth in the Lead for the purpose of selling Advertiser’s products and/or
services, through the use of an automatic telephone dialing system, and/or send
SMS messages to any mobile telephone number provided in a Lead, and/or send
electronic mail to any e-mail address provided in a Lead; (ii) All marketing
material is sent or displayed to Recipients who have consented to receive third
party solicitations online and such consent either was provided directly to Publisher
by the end user or, if Publisher received assurance of such consent from a
third party data provider, such assurance is in writing; (iii) Publisher site(s)
(which shall include without limitation all networked websites or other media
through which Publisher may acquire the rights to display advertising) on which
the campaign materials are or will be displayed, the material or content posted
thereon (and/or included therein), and the method of delivering advertising
hereunder do not violate any applicable governmental law, rule or regulation or
any judicial decree or any intellectual property or other proprietary right of
any third party and do not contain any content which may reasonably be
considered unlawful, harassing, libelous, abusive, threatening, harmful,
vulgar, obscene, indecent, tortious, racist, violent, use profanity or obscene
language, promote illegal substances, alcohol or tobacco, promote software
piracy or contain sexually explicit images or other offensive content or adult
services; and (iv) Publisher shall not engage in any spoofing, redirecting or
trafficking from adult-related websites in an effort to gain traffic or
websites that are point, lottery or rewards based and encourage users to click
on Advertiser’s link or use Ads to generate revenue for users to win points,
get rewards, or other incentives are prohibited unless expressly approved in
writing from Inside Response; and (v) Publisher shall not use deceptive or
misleading practices such as the use of spyware, adware, devices, programs,
robots, iframes, hidden pictures, redirects, spiders, computer scripts or other
automated, artificial or fraudulent methods designed to appear as if a consumer
is generating a lead nor use any deceptive form of advertising which includes,
but is not limited to, phishing, sending an email to an individual falsely
claiming to be an established legitimate enterprise in an attempt to scam or
defraud the End User into surrendering private and personal information that
can be used for identify theft or other activity; and (vi) Publisher will
exercise its best efforts to prevent the introduction through data transmission
via modem or any other medium or in the performance of any service hereunder,
any virus, worm, trap door, back door, or any other contaminant, or disabling
devices including, but not limited to, timer, clock, counter, or other limiting
routines, codes, commands, or instructions that may have the effect or be used
to access, alter, delete, damage, or disable the sites, systems, other
software, information, or other property of InsiderResponse or of the
recipients of any advertisement hereunder.
7.3.
Publisher
acknowledges that breaches of any of the foregoing representations and
covenants may, in the sole discretion of InsideResponse, result in the
immediate suspension or termination of InsideResponse’s relationship with
Publisher and Publisher shall forfeit all rights to any compensation
theretofore owed to it by InsideResponse.
The foregoing rights shall be in addition to any other remedies
available to InsideResponse. Publisher acknowledges and agrees that InsideResponse
shall not be responsible for Advertising Services or Advertisers’ campaigns
including any violation of any applicable laws or regulations, including,
without limitation, Federal Trade Commission Act, as amended, the Federal
Communications Act, as amended, COPPA, as amended, the CAN-SPAM Act of 2003, as
amended, applicable Federal Trade Commission implementing regulations and any
and all foreign, federal and state deceptive trade practices legislation, as
amended.
7.4.
Disclaimers. Except as expressly provided for herein and to the
maximum extent permitted by applicable law, NEITHER PARTY MAKES ANY WARRANTY OF
ANY KIND, WHETHER IMPLIED, STATUTORY, OR OTHERWISE AND DISCLAIMS, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND
NONINFRINGEMENT.
7.5.
Limitation of Warranties. DUE TO THE NATURE OF INTERNET
AVAILABILITY AND ACCESSIBILITY, INSIDERESPONSE CANNOT GUARANTEE THAT THERE WILL
BE NO DOWNTIME OR OTHER INTERRUPTIONS IN SERVICE REGARDING THE LINKS OR OUR ADVERTISING
SERVICES. WITHOUT LIMITING THE ABOVE,
THE LINKS, ADVERTISER’S WEBSITES AND ANY OTHER MATERIALS PROVIDED TO PUBLISHER
ARE PROVIDED "AS IS," WITHOUT ANY WARRANTY OF ANY KIND, AND
INSIDERESPONSE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR
OTHERWISE, AND EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF TITLE,
NON-INFRINGEMENT, AND: (i) MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE;
(ii) THAT THERE ARE NO VIRUSES OR OTHER HARMFUL COMPONENTS THEREIN; (iii) THAT
A PARTY’S SECURITY METHODS EMPLOYED WILL BE SUFFICIENT IN ALL CIRCUMSTANCES OR
IN THE FACE OF ALL ATTACKS; (iv) REGARDING CORRECTNESS, ACCURACY, OR
RELIABILITY OF ANY INFORMATION SET FORTH THEREIN OR THEREON; OR (v) AGAINST
INTERFERENCE WITH ENJOYMENT OF A PARTY’S “INFORMATION” (WEBSITE). ALL INFORMATION AND COMPUTER PROGRAMS
PROVIDED IN THE COURSE OF THIS AGREEMENT ARE PROVIDED WITH ALL FAULTS, AND THE
ENTIRE RISK, AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS
WITH THE USER. SOME STATES LIMIT THE
ABILITY TO DISCLAIM ALL WARRANTIES, SO THIS CLAUSE OR SOME PORTIONS OF IT MAY
NOT APPLY TO YOU.
7.6.
InsideResponse makes no representations and warranties whatsoever,
and disclaims any responsibility and liability, regarding the content or nature
of any Ad or Advertising Service made available to Publisher, or any product or
service advertised in connection therewith.
InsideResponse has no liability to Publisher for unapproved materials,
including all copy, images, URL names, and search terms used by Publisher to
promote the Advertiser. InsideResponse
makes no representations whatsoever about any other website which Publisher may
access through the Advertising Services.
When Publisher accesses a website that is not associated with and
independent from InsideResponse, Publisher acknowledges that InsideResponse has
no control over the content of that website.
Furthermore, a link to a non-InsideResponse website does not mean that
InsideResponse endorses or accepts any responsibility for the content or the
use of such website. It is Publisher’s
sole responsibility to take precautions to ensure that websites, downloads,
attachments, and other such files are free of such items as Trojan horses,
worms, viruses, and other items of a destructive nature.
8.
Indemnification.
Each party agrees to indemnify, defend and hold harmless the other
party, its affiliates and their respective members, managers, directors,
officers, employees, shareholders and agents (and successors, heirs and
assigns) from and against any and all third-party actions, claims, liabilities,
damages, losses and expenses (including reasonable attorneys’ fees and costs
and out-of-pocket costs) (collectively, “Claims”) arising out of or related to
any breach of this Agreement by such party. In addition, (a) InsideResponse
agrees to indemnify, defend and hold harmless Publisher from any third party Claims
incurred by Publisher that inside Response’s proprietary technology that
provides the Advertising Services, infringes any patent or other third party Intellectual
Property Right; and (b) Publisher agrees to indemnify, defend and hold harmless
InsideResponse from any Claims incurred by InsideResponse that (1) Clicks, Leads,
or Calls were not provided in full compliance with any Applicable Law,
including but not limited to, TCPA or (2) any Publisher Content which infringes
upon any third party Intellectual Property Right. The indemnifying party’s
indemnification obligations are conditioned upon the indemnified party: (i)
giving prompt notice to the indemnifying party of the claim or action; (ii)
granting the indemnifying party sole control of the defense or settlement of
the claim or action (except that the indemnified party’s prior written approval
will be required for any settlement that reasonably can be expected to require
a material affirmative obligation of, result in any ongoing material liability
or materially prejudice or detrimentally impact the indemnified party in any
way); and (iii) providing reasonable cooperation and, at the indemnifying
party’s request and expense, assistance in the defense or settlement of the
claim or action. Any settlement must be approved in writing by both parties.
THE INDEMNITIES IN THIS SECTION 8 ARE THE ONLY REMEDY UNDER THIS AGREEMENT FOR
VIOLATION OF A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS.
9.
Limitation
of Liability.
9.1.
EXCEPT FOR INDEMNIFICATION OBLIGATIONS SET FORTH IN SECTION 8, NEITHER
PARTY WILL BE LIABLE UNDER THIS AGREEMENT FOR LOST REVENUES OR INDIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF THE
PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF
DIRECT DAMAGES DO NOT SATISFY A REMEDY.
9.2.
EXCEPT WITH RESPECT TO (I) ANY BREACH OF CONFIDENTIALITY
OBLIGATIONS, (II) INDEMNIFICATION OBLIGATIONS OR (III) PAYMENT OBLIGATIONS, NEITHER
PARTY MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR MORE THAN THE NET AMOUNT THAT
PARTY HAS RECEIVED AND RETAINED UNDER THIS AGREEMENT DURING THE 12 MONTHS
BEFORE THE CLAIM ARISES.
10.
Confidentiality.
10.1.
Each Party shall keep confidential and shall not
disclose confidential information of the other Party, and shall not use such
information except as required to perform its obligations under this Agreement.
Each Party will observe in respect of the confidential information of the other
the same standards and practices as it observes for its own confidential
information of similar character and importance but in any event not less than
commercially reasonable standards and practices. Each Party acknowledges that a
breach of this Section 10 would cause the other Party irreparable harm and that
the harmed Party shall be entitled to appropriate injunctive relief in the
event such breach is threatened or occurs. For the purposes of this Section 8,
the following shall not constitute “confidential information”: (i) information
in the public domain; (ii) information already known to the receiving Party;
(iii) information acquired by the receiving Party from another source without
violation of any confidentiality obligation; and (iv) information developed by
a Party independently of information received from the disclosing Party.
10.2.
Campaign Information and Customer Data. In addition to
and without limiting the foregoing, Publishers shall keep confidential and not
use or disclose any data pertaining to any campaign (including all information
regarding the specific viewing of advertisements, the click-through rates of
such advertisements, the number of Lead or Calls generated under this
Agreement, and the demographics of users that respond to the advertisements) to
any third party, nor permit such third party to use such data to target any
offer or communication to end-users or otherwise to solicit end-users. All such
data shall be the property of InsideResponse; provided, however, Publishers may
use aggregate demographic information once stripped of any personally
identifiable user information or InsideResponse specific information. Unless
expressly agreed to in writing by Inside Response, Publisher shall not disclose
to any third party (in marketing materials or otherwise) that Inside Response
is among its clients or the pricing or any other terms and conditions of this
Agreement.
10.3 Penalties.
Violation of this Section 10 is a material breach of this Agreement and will
entitle the non-breaching party to terminate this Agreement and all current IOs.
The non-breaching party may seek injunctive relief without the necessity of
filing a bond or undertaking and may seek injunctive relief without proof of
damages in addition to any other remedies available to the non-breaching party.
11.
Term
and Termination
.
11.1.
Term. The term of this Agreement commences on the Effective Date
and continues for a period of one year (the “Initial Term”), after which time
the Agreement shall automatically renew for successive one year terms (each, a
“Renewal Term”) until terminated in accordance with Section 11.2.
11.2.
Termination.
(a)
For Convenience. Either party
may terminate this Agreement, for any
reason, upon sixty (60) days written notice to the other party.
(b)
For
Breach. In addition, either party shall have the right to terminate this
Agreement, immediately upon notice to the other party, if the other party (i)
breaches any material term of this Agreement, and fails to cure such breach
within thirty (30) days of receipt of written notice of such breach from the
other party; (ii) becomes insolvent, is unable to pay its debts as they mature,
or makes an assignment for the benefit of its creditors; (iii) is the subject
of a voluntary petition in bankruptcy or any voluntary proceeding relating to
insolvency, receivership, liquidation, or composition for the benefit of
creditors, if such petition or proceeding is not dismissed within sixty (60)
days of filing; (iv) becomes the subject of any involuntary petition in
bankruptcy or any involuntary proceeding relating to insolvency, receivership,
liquidation, or composition for the benefit of creditors, if such petition or
proceeding is not dismissed within sixty (60) days of filing; or violation of
any Applicable Law
.
11.3.
Upon the expiration or termination of this Agreement for any
reason:
(a)
all rights and licenses granted by each party will cease
immediately;
(b)
if requested, each party will use commercially reasonable efforts
to promptly return to the other party, or destroy and certify the destruction
of, all Confidential Information disclosed to it by the other party;
(c)
all payments earned hereunder prior to expiration or termination
shall be paid in accordance with Section 6; and
12. Dispute Resolution.
This Agreement shall be
governed by the laws of the United States and the State of Kansas without
respect to choice of law rules. The Parties consent to have all disputes
regarding this agreement resolved by binding arbitration before the American
Arbitration Association, Commercial Division. The parties agree to conduct the
arbitration in the county of InsideResponse principle office and each party
shall bear the costs of such arbitration. The parties specifically waive any
international treaties or other international law, which may govern the court
or location of resolution of any dispute between them. This provision was a
bargained for relinquishment of both parties rights to jurisdiction in their
respective states or countries. The Parties waive the personal service of any
process upon them and agree that service may be completed by overnight mail
(using a commercially recognized service) or by U.S. mail with delivery receipt
to the address stated in this Agreement. InsideResponse shall be entitled to
recover all reasonable costs of collection (including attorney’s fees, in-house
counsel costs, expenses and costs) incurred in attempting to collect payment
from Advertiser. The prevailing party in any Arbitration shall be entitled to
an award of attorney fees and costs for such arbitration.
13.
General
Terms.
13.1.
Compliance with Laws. Each party will comply with all applicable
laws, rules, and regulations in fulfilling its obligations under this
Agreement.
13.2.
Notices. All notices will be in writing and addressed to the
address for each party first set forth, unless changed in accordance with this
Section. Notice will be deemed given (a) when verified by written receipt if
sent by personal courier, overnight courier, or mail; or (b) when verified by
automated receipt or electronic logs if sent by facsimile or email.
13.3.
Assignment. Neither party may assign or transfer any part of this
Agreement without the written consent of the other party; provided, however,
that either party may assign this Agreement without the consent of the other
party to any Affiliate of such party or in connection with a sale of all or
substantially all of its assets or a stock sale, merger or other corporate
reorganization resulting in a change of control of such party. The rights and
obligations of the parties hereto will bind and inure to the benefit of their
respective successors, heirs, executors and joint administrators and permitted
assigns, but only if the assignee agrees in writing to be bound by the terms of
this Agreement. Any other attempt to transfer or assign is void.
13.4.
Governing Law. This Agreement shall be governed by,
and construed in accordance with, the laws of the State of Kansas, excluding
those relating to conflict of laws. The prevailing party in
any lawsuit or action shall be entitled to reasonable attorneys’ fees, fees and
costs of suit, as well as all such fees associated with enforcing any judgment
pursuant hereto
. For
any dispute arising out of or relating to this Agreement, the parties consent
to personal jurisdiction in, and the exclusive venue of, the courts in Johnson
County, Kansas.
13.5.
Equitable Relief. Nothing in this Agreement will limit either
party’s ability to seek equitable relief.
13.6.
Entire Agreement; Amendments. This Agreement combined with an
applicable Insertion Order or InsuranceClicks Platform term is the parties’
entire agreement relating to its subject matter and supersedes any prior or
contemporaneous agreements on that subject matter. Any amendment must be in
writing signed by both parties and expressly state that it is amending this
Agreement.
13.7.
No Waiver. Except as otherwise expressly provided herein, no purported
waiver by any party hereto of any breach by the other party of its obligations,
representations, warranties, agreements or covenants hereunder will be
effective unless made in writing, and no failure to pursue or elect any remedy
with respect to any default under or breach of any provision of this Agreement
will be deemed to be a waiver of any subsequent, similar or different default
or breach.
13.8.
Severability. If any provision of this Agreement is found
unenforceable, the balance of this Agreement will remain in full force and
effect.
13.9.
Survival. Notwithstanding the expiration or other termination of
this Agreement for any reason, all provisions of this Agreement which by their
nature must survive termination or expiration of this Agreement to give effect
thereto shall survive such termination or expiration, including the following
sections of this Agreement: Section 5 (Intellectual Property), Section 8
(Indemnification), Section 9 (Limitation of Liability), Section 10
(Confidentiality) and Section 12 (Dispute Resolution).
13.10.
Independent Contractors. The parties are independent contractors
and this Agreement does not create an agency, partnership, or joint venture.
13.11.
No Third-Party Beneficiaries. There are no third-party
beneficiaries to this Agreement.
13.12.
Force Majeure. Neither party will be liable for inadequate
performance to the extent caused by a condition (for example, natural disaster,
act of war or terrorism, riot, labor condition, governmental action, and
Internet disturbance) that was beyond the party’s reasonable control.
13.13.
Counterparts. This Agreement may be executed by facsimile
and in counterparts,
each
of which when so executed shall be deemed to be an original and all of which
taken together shall constitute one and the same instrument.
13.14.
Additional
Terms. Unless expressly stated otherwise in an applicable Insertion Order,
terms contained in any documentation (whether in hardcopy or in electronic
form) other than this Agreement, including any correspondence, shrink-wrap,
click-wrap, other online terms and conditions, purchase order, and invoices, of
InsideResponse that purport to modify or amend the legal rights or obligations
of the parties or otherwise conflict with the terms of this Agreement
(“Additional Terms”), even if use of InsideResponse’s services, including the InsuranceClicks Platform, requires an affirmative
“acceptance” of those Additional Terms before access is permitted, shall be
null and void, having no force or effect, and as between such documents, this
Agreement shall govern.
13.15.
Electronic Signature.
Publisher acknowledges and agrees that by clicking on the button labeled
“Agree” or such similar links as may be designated by Inside Response to accept
the terms and conditions of this Agreement, Publisher is submitting a legally
binding electronic signature and is entering into a legally binding
contract. Publisher acknowledges that
its electronic submissions constitute its agreement and intent to be bound by
this Agreement and all terms contained therein.
Pursuant to any applicable statutes, regulations, rules, ordinances or
other laws, including without limitation, the United States Electronic
Signatures in Global and National Commerce Act, P.L. 106-229 ("E-Sign
Act") or other similar statutes, PUBLISHER HEREBY AGREES TO THE USE OF
ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC
DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR
COMPLETED THROUGH THE SOFTWARE OR SERVICES OFFERED BY COMPANY. Further, Publisher hereby waives any rights
or requirements under any statutes, regulations, rules, ordinances or other
laws in any jurisdiction which requires an original signature or delivery or
retention of non-electronic records, or to payments or the granting of credits
by other than electronic means.
EXHIBIT A
Prohibited Activities
Any party using the InsideResponse Exchange must agree that it will not
knowingly engage in any of the following activities, that it will prohibit its
affiliates and advertisers from engaging in any of the following activities,
and that it will take reasonable corrective measures, including promptly
notifying InsideResponse, upon discovery that it or any third party engaged by
it is engaging in any of the following activities:
I.
Directly or indirectly generating queries, impressions or
clicks on any advertisement through automated, deceptive, fraudulent or other
invalid means including, but not limited to, repeated manual clicks, automated
query tools or computer-generated search requests;
II.
Offering incentives to End Users to generate clicks on Results;
III.
Modifying, obscuring or preventing the display of Results
;
IV.
Requesting or displaying any Results other than in connection with
a bona fide request from an End User for information related to the type of
products or services indicated, including the submission by the End User of
data required by Advertisers as indicated in the InsuranceClicks Platform;
V.
Creating links to, framing, minimizing, removing or
otherwise restricting the full and complete display of any web page intended to
be in response to an end user clicking on an advertisement (“Target Page”);
VI.
Redirecting an end user away from any Target Page or
providing a version of the Target Page that is different from the page an end
user would access by going directly to the Target Page;
VII.
Inserting any content between the Site where an
advertisement is clicked on and the Target Page or displaying any additional
content other than the Target Page (including in separate tabs or windows);
VIII.
Displaying advertisements without prior written authorization on error
pages, registration or thank you pages or in electronic mail;
IX.
Displaying any Results on mobile devices other than Results that
are specifically identified by InsideResponse as mobile Results
X.
Displaying advertisements on Sites containing content that
(a) is obscene, pornographic, profane, fraudulent or libelous, defamatory,
abusive or harassing; (b) promotes violence or contains hate speech; (c)
infringes upon or otherwise violates the proprietary rights of another entity
or (d) advertises or promotes any illegal activity, service or merchandise;
XI.
Accessing, launching or activating any advertisements
through, or incorporating advertisements in, any applications, software code,
or websites other than approved Sites;
XII.
Crawling, indexing or otherwise storing advertisements, query
responses or Target Pages, or any portions, copies or derivatives thereof
XIII. Implementing
any click tracking or other monitoring of Results, other than Publisher’s own
internal tracking for billing and reconciliation purpose
.
InsideResponse reserves the right to update this list of Prohibited
Activities by written notice to Publisher
at any time.